Driven by customer service. Delivering indemnity value.
All our claims are handled locally by a highly experienced team of claims professionals. We understand that when accidents occur it can be a stressful time therefore we are pro-active in our approach to ensure we handle the claim as efficiently as possible to get our customers back on their feet and minimise any disruption it has caused to their business.
We focus on accuracy, fairness and speed of settlement to make sure our customers are satisfied and we do this by working closely with our customers, brokers, underwriters and service providers to create a partnership approach.
We firmly believe that there are real advantages to our customers in having access to local underwriters and claims handlers. We continue to work with our customers and their broker to provide a tailor made service, aiming to reduce accident costs and minimise the overall insurance expenditure.